This BrightMove Responsible AI Policy, applies to use of artificial intelligence services, features, and functionality that BrightMove provides within its products (“AI Features”).

This policy supplements the BrightMove Terms of Service & End User License Agreement (the “ToS”).

Reference to “you” or “your” in this Policy means the “Licensee” or the “User”, as the case may be, as such terms are defined in the ToS.

BrightMove is committed to developing safe, fair, and accurate AI Features and providing you with tools designed to enhance your user experience.

An AI Impact Assessment is conducted for AI Features in accordance with standard market practice, designed to avoid biases or unethical use of AI and to address transparency, fairness, accountability, privacy, and security by design.

The AI Features use third-party Generative AI services (currently Anthropic Claude through AWS Bedrock), and some of the AI Features may be provided from a different region to the region where your SaaS Products are hosted.

The third-party Generative AI services that BrightMove uses do not store your data, nor do they use your data to train their model.

The AI Features may detect and mitigate instances of recurring content and/or behaviors that suggest use of the product in a manner that may violate this Policy or other applicable product terms.

Third-party Generative AI services (and consequently the AI Features) utilize models to generate predictions or recommendations based on data patterns, producing probabilistic outputs. AI introduces the potential for inaccurate or inappropriate content. It is crucial to evaluate these outputs for accuracy and suitability in your specific use case.

By using the AI Features, you agree to ensure that all material decisions, actions, or determinations made in reliance on any outputs from any part of the Software utilizing the AI Features are subject to meaningful human review and oversight.

Customer and Users are solely responsible for decisions, advice, actions, and failures to act resulting from the use of the AI Features.